Training → relationship → claims to RCC Live
Team
?
You · —

Pipeline

Shared team view — live updates · click a record to open the side panel

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Calls per day

Contractor directory

Master list inside this CRM — find who to call, then run the education SOP without leaving the desk.

Legacy tracker ↗
  1. 1 DirectoryFind & open
  2. 2 CallScript + log
  3. 3 Send packetMatched cases
  4. 4 PipelineShared follow-up
Company ST City Owner Phone Storm Status
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Call script

Open on underpaid/stuck claims. Free PA look or short strategy. Training is the leave-behind. Goal: claims come to RCC (PA) when the insured retains us — they sign and build. You do not adjust claims.

Opener

    Value

      Ask

        If they say “send me more info”

          Never say (on this call)

          • We’ll get their claim paid / maximize settlement
          • We’ll send you leads / pay for referrals
          • $100M+ / typical multiples / guaranteed results

            Objections

            Log this call

            Pipeline is the system of record. Tracker log is optional/background.

            Send packet

            Atomic ZIP (syllabus PDF + leave-behind + matched cases) → paste email → attach ZIP → mark sent. No multi-tab hunting.

            1. 1 Pick cases2–4 matched
            2. 2 Download ZIPAll PDFs
            3. 3 Copy emailPaste Gmail
            4. 4 Mark sentAfter attach

            Packet contents

            Company deck

            Personalized PDF for this contractor

            Mission, story, real field photos, ledger results & case references. Edit POC if the contact on file is wrong.

            9 pages · PDF

            Pick case studies (2–4)

            Email — copy into Gmail / Outlook

            1) Download ZIP · 2) Copy email · 3) Attach ZIP & send · 4) Check the box · 5) Mark package sent

            Activity

            Every follow-up on a calendar, today's calls as they're logged, and the full history for the whole team. Shared — everyone sees the same board.

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            Calls per day

            Last 14 days

            Who's calling

            Data sources

            Pipeline by stage

            Case examples (ledger)

            Illustrative anonymized recoveries from one verified ledger — match 2–4 to their book. Not averages. Not guarantees. Carrier first position shown only when documented.

            Email templates

            Stuck-claim first, short, one CTA. Pick template by stage. Merge fields fill from the selected lead.

            State / compliance

            You’re unlicensed as a PA. Use state notes when they work a market — never sell claim negotiation.

            Select a state for BDR-safe talking points and may/may not (education framing).

            Deep library

            Full training content & photo vault — for prep, not the primary send packet.

            Material systems (true photos)